Guest data
Automated profiles, purpose-built for hospitality
Unified guest history across booking, dining, and campaigns. Enrich with integrations and keep marketing human.
Learn moreHospitality platform
More than reservations.
A single system for demand, service, and repeat visits.
Smart Dining unifies guest profiles, reservations and waitlist, floor operations, ordering, and marketing—so your team delivers a polished experience while you keep ownership of guest relationships and revenue.
No commission drag on your brand. Built for independents, groups, and high-touch dining—deploy alongside the POS you already trust.
DC Oakes Brewhouse & Eatery — on-location Smart Dining story (actual customer footage).
Social proof
Welcome to the table. Operators scale with .
From neighborhood favorites to growing groups, teams use to orchestrate the full guest lifecycle— booking to checkout—without stitching together a dozen tools.
Platform
More revenue and calmer services—by design
Four hubs mirror how great restaurants actually run: know the guest, shape the experience, run the room, and bring people back. Everything rolls up to one guest record and one operational truth.
Guest experience
Take the guesswork out of guest work
Branded booking, waitlist, and messaging that feels like your restaurant—not a generic widget bolted on.
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Operations
Front-of-house, covered end to end
Pre-shift, reservations, seating, turns, and recognition in one fast surface—built for hosts and managers.
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Marketing
Create more regulars, consistently
Lifecycle campaigns, offers, and feedback loops tied to real guest behavior—not batch-and-blast noise.
Learn moreCapabilities
Everything your floor and marketing team touches—modular, connected
Reservations & Waitlist
Manage online bookings, phone reservations, and real-time waitlists in one dashboard.
Menu & Item Tools
Control menu items, pricing, add-ons, availability, and upsell options with ease.
Live Floor & Shifts
View live table status, sections, servers and apply shift timings and rules effortlessly.
Front of House Hub
One place for your hosts to manage bookings, walk-ins, live floor updates and guest flow.
Orders, KOT & KDS
Track all orders, send KOTs instantly, and monitor kitchen prep with a modern KDS.
Discounts & Promotions
Create offers, promo codes, happy hours and restaurant-funded deals effortlessly.
Guest Review System
Collect reviews, track feedback and improve guest satisfaction over time.
Marketing Tools
Send campaigns, reminders, and personalised offers to engage and retain guests.
Reports & Insights
Track revenue, covers, table turns and performance with intelligent analytics.
How it works
From first booking to last turn—without the spreadsheet tax
Smart Dining mirrors your service cadence: configure once, run the shift, learn every night. Your team gets a single pane of glass; guests get consistency at the door and in their inbox.
01
Configure your rooms
Venues, floors, shifts, and menus—structured so hosts see truth, not tabs. Import placeholders for POS items when you are ready.
02
Open demand channels
Reservations, waitlist, and digital ordering share availability. Guests book on-brand; you control pacing and party rules.
03
Run the shift
Live floor, quoted waits, and server sections in one surface. Recognition notes follow the guest—not the channel.
04
Learn and comp back
Covers, turns, no-shows, and campaign performance roll into leadership views. Iterate with data, not guesswork.
SD
+
You
Implementation support — guided setup, menu and shift import templates, and success checkpoints.
Integrations
Connects to the stack you already run
POS, messaging, discovery, and kitchen systems stay where they are. Smart Dining syncs the guest and order graph so marketing and operations do not fork into shadow databases.
Explore integrationsPOS systems
SMS providers
Google Business
Online widgets
KDS
Additional connector tiles and certification badges ship here as you expand the partner program.
Proof
Outcomes operators feel on the floor and in the P&L
Quotes below are from real operator deployments. Metric tiles are directional examples until you publish audited outcomes.
18%
Fewer no-shows (goal)
4.9★
Guest sentiment (goal)
“Smart Dining took the pressure off reservations and waitlists, letting our team focus on what matters most — the guest experience.”
Gerard Boyle
Owner · DC Oakes Brewhouse & Eatery
12%
Faster table turns (goal)
2.1k
Contacts in CRM (sample)
“Smart Dining keeps my team in sync across the floor, bar and kitchen. Weekends are busy, not chaotic anymore.”
Tiffany Helton
Owner · Stuft Burger Bar
$0
Third-party cover fees (target)
35%
Repeat visits lift (goal)
“Waitlist, sections and KDS all talking to each other means fewer mistakes and happier guests every night.”
Jeff Brown
Owner · The Still Whiskey Steaks
Ready to grow?
The demo is on us. Let’s talk through your rooms and your roadmap.
See reservations, CRM, and operations in one walkthrough—tailored to your concept, compliance needs, and POS footprint.
Mobile
Host and manager apps that keep pace with service
Reservations, waitlist, and floor updates sync in real time—so the door, the stand, and the back office agree on the same moment.
- Tablet-first host tools with gesture-friendly layouts
- Push-ready architecture for manager alerts on your roadmap
- Same guest record as web—no shadow profiles
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